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Domestic Shipping

Orders generally ship in 1-2 business days, and may ship the same day, if the items are in stock and the order is placed prior to 4:00pm EST. We cannot guarantee your order will ship the same day, regardless of the shipping method you select. We will make every effort to send out your order as quickly as possible.

USPS Standard

  • FREE of charge
  • Delivered by United States Postal Service.
  • 2-6 business days within the contiguous U.S.
  • Please allow an additional 5-7 business days for shipping to Alaska and Hawaii.
  • Will deliver to a P.O. BOX

USPS Expedited

  • Shipping charge: $7.95
  • Delivered by United States Postal Service
  • 2-3 business days within the contiguous U.S.
  • Will deliver to a P.O. BOX

UPS Next Day

  • Shipping charge: $39.95
  • Next-business-day delivery by 5 p.m. to most U.S. addresses; by 6:30 to rural areas.
  • Monday-Friday
  • Available throughout all 50 states (not available in all areas of Alaska and Hawaii).
  • UPS Next Day cannot deliver to P.O. boxes.

UPS 2nd Day

  • Shipping charge: $24.95
  • By 6:00 p.m. in 2 business days to most areas (by 7 p.m. to residences)
  • Monday-Friday
  • Available throughout all 50 states.
  • Delivery to some rural areas of Alaska and ZIP codes in Hawaii in 3 business days.
  • UPS 2nd Day cannot deliver to P.O. boxes.

Returns

Rafe Lugo does not accept any returns for products purchased on the E-Store. Products purchased on the E-Store cannot be returned to a Rafe Lugo distributor nor to a salon which sells Rafe Lugo products. If a product purchased is defective, customer shall contact Online Customer Service via emailinfo@rafelugo.com, 14 days of receipt of product. In order to process its request, the customer shall provide a detailed description of the defect and a proof of purchase.

Payment Methods

Our web store currently accepts Visa, Master Card, Amex& PayPal.